Privacy Policy

Last Updated: May 2025

Easy Slimming (Pty) Ltd is committed to protecting the privacy of all individuals who interact with us—whether you're buying products, partnering with us as a white label/private label client, or simply browsing our website. This policy outlines how we collect, use, and protect your personal information.

Who This Policy Covers

This privacy policy applies to:

• Retail customers purchasing via our website
• Wholesale and stockist partners
• White label and private label clients, including confidentiality obligations
• Visitors browsing our website or submitting inquiries

Confidentiality for White Label & Private Label Clients

We understand the sensitive nature of private label and white label relationships. Easy Slimming strictly does not disclose, promote, or publicize any business relationship with white label or private label clients without explicit written consent. Your brand identity, formulas, and partnership with us will remain confidential.

Personal Information We Collect

We may collect the following types of personal information:

• Full name, contact details (email, phone number, address)
• Order details and communication history
• Payment-related information (processed via third-party gateways)
• Website usage data (browser type, IP address, device type, referral site)

This information may be collected when:

• You browse or use our website
• You place an order or make an inquiry
• You enter into a service agreement with us

How We Use Your Information

We may use your personal information to:

• Process orders and deliver services
• Respond to inquiries and offer customer support
• Fulfill our contractual obligations (especially to label/private clients)
• Improve website performance and user experience
• Send marketing communications (you may opt out at any time)

Disclosure of Information

We do not sell, trade, or rent your personal data.

We may disclose your information:

• If required by law or legal process
• To trusted service providers (e.g., couriers, payment gateways) under confidentiality agreements
• Internally to authorized staff bound by confidentiality
• To prevent fraud or enforce our Terms of Service

We will never disclose private or white label partnerships without your written consent.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Track website performance
• Enable features like cart storage and login sessions
• Improve your browsing experience

You can disable cookies in your browser, though this may impact certain features of our site.

Payment Processing

We use secure third-party payment gateways such as PayFast. Your payment details are encrypted and processed securely. Easy Slimming does not store your full credit card details.

Data Retention

We retain your data:

• As long as your account is active
• For a reasonable period to comply with tax, legal, or contractual obligations

For comments, inquiries, and purchases, some metadata may be retained to streamline support and future interactions.

Your Rights (POPIA-Aligned)

Under South African law, you have the right to:

• Access the personal data we hold about you
• Request corrections or deletions
• Object to certain processing
• Withdraw consent to marketing at any time

Please contact us at [email protected] to exercise these rights.

Data Security

We implement appropriate technical and organizational safeguards to protect your personal information, including secure servers, access controls, and encrypted communications.

You are responsible for keeping your login details confidential.

External Links

Our site may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies separately.

Changes to This Policy

We may update this policy occasionally. Changes are effective upon posting. If major changes are made, we may notify you directly or post a notice on the website.

Contact Us

If you have any questions, requests, or concerns about this policy or your data:

Email: [email protected]
Tel: +27 76 363 7981
Address: 87 Oak street west, Farrarmere, Benoni, 1501, Gauteng, South Africa