Last Updated: May 2025
By using our website, purchasing our products, or engaging our services, you agree to be bound by the Terms and Conditions outlined below. These Terms apply to all users and clients of Easy Slimming (Pty) Ltd, including retail customers, wholesale partners, white label clients, and private label clients.
By accessing our website, you confirm that you are of legal age and agree not to use our platform or products for any unlawful or unauthorised purposes. Any attempt to interfere with our website’s performance, inject malicious code, or breach our security systems is strictly prohibited and may result in legal action.
Easy Slimming offers the following categories of products and services:
For all white and private label orders, minimum order quantities (MOQs) apply. Orders below MOQ are subject to additional handling fees. Custom requests, including changes to capsule count, bottle color, packaging layout, or non-standard fulfilment, may incur a Custom Packing Setup Fee and may require longer lead times or higher MOQs for sourcing materials.
Once production has begun, the formulation and packaging specifications are considered final. Midway changes are not guaranteed and may be declined or charged separately. Easy Slimming reserves the right to refuse excessive change requests that interfere with operational workflow.
All pricing is subject to change without prior notice due to fluctuations in raw material or packaging costs. Quotes are valid for 7 business days unless otherwise stated.
A non-refundable deposit is required for all custom white label and private label orders. This deposit covers raw material procurement, R&D, and production slot allocation. No refunds are issued once production begins. The balance is due in full before dispatch unless an alternative written agreement has been signed.
Retail and wholesale orders must be paid in full prior to shipping. Late payments may result in production delays or forfeiture of inventory.
Once products leave our facility, ownership and risk transfer to the client. Easy Slimming is not liable for courier delays, customs holds, or third-party shipping errors. Clients may opt to use their own couriers, provided collection is arranged within 5 business days of notice of readiness.
Packaging is secure and food-safe. Light-proofing and other specifications are only provided where explicitly stated.
All custom orders, including white label and private label production, are non-refundable and may not be cancelled once production has started. Deposits are strictly non-refundable as they cover raw material procurement and production setup.
Retail purchases are final sale. Due to the nature of health and wellness products, we do not accept returns for reasons of preference or change of mind. If you purchase it, we assume you intended to use it.
Replacements will only be issued for items that are damaged in transit or incorrect due to our error. Any such issues must be reported within 48 hours of delivery and must include clear photo evidence. Replacement decisions are at our sole discretion. No replacements will be considered after the 48-hour window.
All Easy Slimming products are formulated as wellness supplements and cosmetics. They are not medicines and are not intended to diagnose, treat, cure, or prevent any disease.
No medical claims may be made about our products without regulatory approval. Clients are strongly advised to consult a registered medical professional before using any supplement, especially during pregnancy, lactation, or while on medication.
Clients purchasing white or private label products are responsible for:
Easy Slimming disclaims all liability arising from false advertising, consumer harm, or non-compliance.
Easy Slimming retains all rights to its product formulas, branding, methods, and marketing assets. Unless a written exclusivity agreement has been signed, no license or ownership is transferred to the client.
You may not reproduce, copy, or reverse-engineer any Easy Slimming product or formula without written permission.
To the fullest extent permitted by South African law, Easy Slimming (Pty) Ltd shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:
You agree to indemnify and hold harmless Easy Slimming, its directors, staff, and affiliates from any claims, damages, losses, or legal costs arising from your breach of these Terms, misrepresentation of products, or failure to comply with relevant regulations.
We reserve the right to suspend or terminate any order or relationship for non-payment, breach of terms, or ongoing misuse of internal resources. Unpaid goods or custom formulations held for longer than 14 days may be reallocated, discarded, or repurposed without further notice.
These Terms are governed by the laws of the Republic of South Africa.
Any dispute arising from these Terms or the use of our products or services will be referred to binding arbitration in accordance with the Arbitration Foundation of Southern Africa (AFSA) rules, before either party may pursue litigation.
The jurisdiction for legal matters shall be the Benoni Magistrate’s Court, or the Johannesburg High Court where applicable.
Easy Slimming may revise these Terms & Conditions at any time by updating this page. It is the client’s responsibility to check for updates before placing new orders or continuing use of our services. Continued engagement implies acceptance of all revisions.
For questions or concerns, please contact us at:
Email: [email protected]
Company Reg No: 2020/709982/07